Netcom3,
Inc. PRIVACY
POLICY
This Privacy Statement
applies to Netcom3, Inc. ("Netcom3") and its worldwide
corporate affiliates ("we", "our" or "us"). This Privacy
Statement does not apply to the products or websites of
our business partners or to any other third parties,
even if their products or websites are linked to or from
our website. We recommend you review the privacy
statements of the other parties with whom you interact.
This Privacy Statement
governs personal information we collect from our
customers and online from our website users ("you"),
through our products, services, software, websites,
contacts or our relationships with you.
For the purposes of
this Privacy Statement, "corporate affiliates" means any
entity or joint venture that is wholly or partially
owned or controlled by Netcom3, Inc.. "Business
partners" means any subcontractor, vendor or other
entity with whom we have an ongoing business
relationship to provide products, services, or
information. "Personal information" means information
which identifies you, such as your name, telephone
number, and e-mail address.
Information We
Collect
We may ask you to
provide personal information when you
- Use our website;
- Use our products;
- Create an Netcom3
account;
- Request services,
support, or information;
- Place orders for
products or product subscription activation keys;
- Participate in
surveys, sweepstakes, or other promotional
activities;
- Subscribe to
newsletters, promotional e-mails, or other
materials; or
- Contact us.
Information we may
request includes your name, e-mail address, home address
and telephone number. If you make an order, we may ask
for your home address, telephone number, credit card
number and billing information. Job applicants may be
requested to provide information such as educational
background, employment experience and job interest. If
you contact us for e-mail technical support, we may ask
you for information on which product you are using,
which version of Windows you are using, the nature of
your issue, and any other information pertinent to the
support request. If you use our products, in addition to
your name and e-mail address, we will also receive
technical information regarding your computer
specifications. We may also collect your business or
company information, title or department and other
information (including demographic information). Any
forms that you may fill in will indicate whether
information requested is mandatory or voluntary.
You can browse the
Netcom3 website without creating an account, but you may
need to create an account when you purchase something.
When you create an account at Netcom3.com, you can
choose to save your billing and shipping information in
the "My Account / View or Modify My Account Information"
section of the Netcom3 website. You may log in to your
account to change or delete this saved information
anytime.
We may collect
information about your visits to our websites, including
the pages you view, the links you click, search terms
you enter and other actions you take in connection with
the Netcom3 websites and services. We may also collect
certain information from the browser you used to come to
our website, such as your Internet Protocol ("IP")
address, browser type and language, access times, the
Uniform Resource Locator ("URL") of the website that
referred you to our website and to which URL you browse
away from our site if you click on a link on our site.
When you receive
newsletters or promotional e-mails from Netcom3, we may
use web beacons (described below), customized links or
similar technologies to determine whether the e-mail has
been opened and which links you click. The data is used
to help us determine the effectiveness of our
communications with you, and to provide you with more
focused communications.
In order to offer you
a more consistent and personalized experience in your
interactions with Netcom3, information collected through
one source may be combined with information obtained
through other Netcom3 resources. We may also supplement
the information we collect with information obtained
from other parties as well.
Some Netcom3 services
or products may be co-branded and offered in conjunction
with another company. If you register for or use such
services or products, both Netcom3 and the other company
may receive information collected in conjunction with
the co-branded services or products, and may use the
information according to each company's privacy
statement and other agreements with you.
How We Use Your
Personal Information
Netcom3 uses your
personal and technical information to:
- Deliver the
services and support, or carry out the transactions
you have requested.
- Send
communications to you, such as your transactions
status (for example, order confirmations),
information about products and services available
from Netcom3 and its corporate affiliates,
promotional offers, newsletters, and surveys.
- Customize,
analyze, and improve our products, services
(including our website), technologies,
communications and relationship with you.
- Enforce our
conditions of sale, website terms and/or separate
contracts (if applicable) with you.
- Prevent fraud and
other prohibited or illegal activities.
Personal information
collected may be stored and processed in the United
States or any other country in which Netcom3 or its
corporate affiliates, subsidiaries, agents or service
providers maintain facilities, and by using Netcom3
products and services, you consent to any such transfer
of information outside of your country.
Disclosing Personal
Information
We may share your
personal information with corporate affiliates to carry
out transactions you request or to make our business or
that of our corporate affiliates more responsive to your
needs. We may also disclose your personal information in
connection with law enforcement, fraud prevention, or
other legal action; as required by law or regulation; or
if Netcom3 reasonably believes it is necessary to
protect Netcom3, its customers or the public. In
addition, we may share your personal information with
business partners that help Netcom3 carry out
transactions you request or that help Netcom3 to
customize, analyze and/or improve our communications or
relationship with you, and then only with business
partners who share Netcom3's commitment to protecting
your personal information. Except as described above, we
will not disclose your personal information to third
parties for their marketing purposes unless you have
provided consent.
As we continue to
develop our business, we might sell or buy products,
subsidiaries, or business units. In such transactions,
customer information generally is one of the transferred
business assets but remains subject to the promises made
in any pre-existing privacy policy (unless, of course,
you consent otherwise). Also, in the event that Netcom3,
or substantially all of its assets are acquired,
customer information will of course be one of the
transferred assets.
How You Can Access
Your Information
Netcom3 wants to help
you keep your personal information accurate. To view or
edit your personal information that has been stored
online, please visit the "My Account / View or Modify My
Account Information" section of the Netcom3.com website.
For the security of your account, you will be required
to sign in with your account name and password.
If you wish to
exercise the access rights you have in law concerning
the use of your personal information by Netcom3, please
contact us.
How We Secure Your
Personal Information
Netcom3 is committed
to protecting the security of your personal information.
We use a variety of security technologies and procedures
to help protect your personal information from
unauthorized access, use, or disclosure, such as
encryption, passwords, physical security, etc. While we
strive to protect your personal information, Netcom3
cannot ensure or warrant that the personal information
or private communications you transmit to us will always
remain private, and you do so at your own risk.
If a password is used
to help protect your accounts and personal information,
it is your responsibility to keep your password
confidential. Do not share this information with anyone.
If you are sharing a computer with anyone you should
always log out before leaving a site or service to
protect access to your information from subsequent
users.
If you are visiting
from the European Union or other regions with laws
governing data collection and use that may differ from
United States law, including those whose privacy laws
may be more strict than United States law, please note
that you are transferring your personal information to
the United States to Netcom3, where it will be stored.
By providing your personal information you consent to
such transfer and storage of personal information in the
United States (or any other region outside the European
Union where such personal information may be stored).
Netcom3 will take all steps reasonably necessary to
ensure that your data is treated securely and in
accordance with this privacy policy.
Collection and Use of
Children's Personal Information
Netcom3 takes
children's privacy seriously. We do not knowingly
collect personal information from children under the age
of 13 through our websites.
If you are under 18
years of age, please do not submit any personal
information through our websites without the express
consent and participation of a parent or guardian.
How We Use Cookies
Netcom3 websites use
"cookies" to enable you to sign in to our services and
to help personalize your online experience. We use
cookies to store your preferences and other information
on your computer in order to save you time by
eliminating the need to repeatedly enter the same
information and to display your personalized content and
appropriate advertising on your later visits to these
websites.
You have the ability
to accept or decline cookies. Most web browsers
automatically accept cookies, but you can usually modify
your browser setting to decline cookies if you prefer.
If you choose to decline cookies, you may not be able to
sign in or use other interactive features of Netcom3
websites and services that depend on cookies.
Third-Party Websites
and Services
Please note we do not
give out our members information to third parties.
Please be aware that,
in providing services on Netcom3's behalf, our business
partners may collect personal information about you.=
Changes to Our Global
Privacy Statement Regarding Customer and Online User
Information
We will occasionally
update this Privacy Statement. When we post changes to
this Privacy Statement, we will revise the Effective
Date at the end of this paragraph. If there are material
changes to this Privacy Statement or in how Netcom3 will
use your personal information, we will notify you by
prominently posting a notice of such changes prior to
implementing the change. We encourage you to
periodically review this statement to be informed of how
Netcom3 is protecting your personal information.
Effective Date:
January 1, 2009.
Contacting Us
If you would like to
contact us for any reason regarding our privacy
practices, please write us at the following address:
Netcom3, Inc.
Attn: Privacy Policy
30025 Alicia Parkway
Laguna Niguel, CA 92677
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