This Privacy Statement applies to Netcom3, Inc. ("Netcom3") and its worldwide corporate affiliates ("we", "our" or "us"). This Privacy Statement does not apply to the products or websites of our business partners or to any other third parties, even if their products or websites are linked to or from our website. We recommend you review the privacy statements of the other parties with whom you interact.

This Privacy Statement governs personal information we collect from our customers and online from our website users ("you"), through our products, services, software, websites, contacts or our relationships with you.

For the purposes of this Privacy Statement, "corporate affiliates" means any entity or joint venture that is wholly or partially owned or controlled by Netcom3, Inc.. "Business partners" means any subcontractor, vendor or other entity with whom we have an ongoing business relationship to provide products, services, or information. "Personal information" means information which identifies you, such as your name, telephone number, and e-mail address.

Information We Collect

We may ask you to provide personal information when you

  • Use our website;
  • Use our products;
  • Create an Netcom3 account;
  • Request services, support, or information;
  • Place orders for products or product subscription activation keys;
  • Participate in surveys, sweepstakes, or other promotional activities;
  • Subscribe to newsletters, promotional e-mails, or other materials; or
  • Contact us.

Information we may request includes your name, e-mail address, home address and telephone number. If you make an order, we may ask for your home address, telephone number, credit card number and billing information. Job applicants may be requested to provide information such as educational background, employment experience and job interest. If you contact us for e-mail technical support, we may ask you for information on which product you are using, which version of Windows you are using, the nature of your issue, and any other information pertinent to the support request. If you use our products, in addition to your name and e-mail address, we will also receive technical information regarding your computer specifications. We may also collect your business or company information, title or department and other information (including demographic information). Any forms that you may fill in will indicate whether information requested is mandatory or voluntary.

You can browse the Netcom3 website without creating an account, but you may need to create an account when you purchase something. When you create an account at, you can choose to save your billing and shipping information in the "My Account / View or Modify My Account Information" section of the Netcom3 website. You may log in to your account to change or delete this saved information anytime.

We may collect information about your visits to our websites, including the pages you view, the links you click, search terms you enter and other actions you take in connection with the Netcom3 websites and services. We may also collect certain information from the browser you used to come to our website, such as your Internet Protocol ("IP") address, browser type and language, access times, the Uniform Resource Locator ("URL") of the website that referred you to our website and to which URL you browse away from our site if you click on a link on our site.

When you receive newsletters or promotional e-mails from Netcom3, we may use web beacons (described below), customized links or similar technologies to determine whether the e-mail has been opened and which links you click. The data is used to help us determine the effectiveness of our communications with you, and to provide you with more focused communications.

In order to offer you a more consistent and personalized experience in your interactions with Netcom3, information collected through one source may be combined with information obtained through other Netcom3 resources. We may also supplement the information we collect with information obtained from other parties as well.

Some Netcom3 services or products may be co-branded and offered in conjunction with another company. If you register for or use such services or products, both Netcom3 and the other company may receive information collected in conjunction with the co-branded services or products, and may use the information according to each company's privacy statement and other agreements with you.

How We Use Your Personal Information

Netcom3 uses your personal and technical information to:

  • Deliver the services and support, or carry out the transactions you have requested.
  • Send communications to you, such as your transactions status (for example, order confirmations), information about products and services available from Netcom3 and its corporate affiliates, promotional offers, newsletters, and surveys.
  • Customize, analyze, and improve our products, services (including our website), technologies, communications and relationship with you.
  • Enforce our conditions of sale, website terms and/or separate contracts (if applicable) with you.
  • Prevent fraud and other prohibited or illegal activities.

Personal information collected may be stored and processed in the United States or any other country in which Netcom3 or its corporate affiliates, subsidiaries, agents or service providers maintain facilities, and by using Netcom3 products and services, you consent to any such transfer of information outside of your country.


Disclosing Personal Information

We may share your personal information with corporate affiliates to carry out transactions you request or to make our business or that of our corporate affiliates more responsive to your needs. We may also disclose your personal information in connection with law enforcement, fraud prevention, or other legal action; as required by law or regulation; or if Netcom3 reasonably believes it is necessary to protect Netcom3, its customers or the public. In addition, we may share your personal information with business partners that help Netcom3 carry out transactions you request or that help Netcom3 to customize, analyze and/or improve our communications or relationship with you, and then only with business partners who share Netcom3's commitment to protecting your personal information. Except as described above, we will not disclose your personal information to third parties for their marketing purposes unless you have provided consent.

As we continue to develop our business, we might sell or buy products, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy policy (unless, of course, you consent otherwise). Also, in the event that Netcom3, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

How You Can Access Your Information

Netcom3 wants to help you keep your personal information accurate. To view or edit your personal information that has been stored online, please visit the "My Account / View or Modify My Account Information" section of the website. For the security of your account, you will be required to sign in with your account name and password.

If you wish to exercise the access rights you have in law concerning the use of your personal information by Netcom3, please contact us.

How We Secure Your Personal Information

Netcom3 is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure, such as encryption, passwords, physical security, etc. While we strive to protect your personal information, Netcom3 cannot ensure or warrant that the personal information or private communications you transmit to us will always remain private, and you do so at your own risk.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.

If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from United States law, including those whose privacy laws may be more strict than United States law, please note that you are transferring your personal information to the United States to Netcom3, where it will be stored. By providing your personal information you consent to such transfer and storage of personal information in the United States (or any other region outside the European Union where such personal information may be stored). Netcom3 will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Collection and Use of Children's Personal Information

Netcom3 takes children's privacy seriously. We do not knowingly collect personal information from children under the age of 13 through our websites.

If you are under 18 years of age, please do not submit any personal information through our websites without the express consent and participation of a parent or guardian.

How We Use Cookies

Netcom3 websites use "cookies" to enable you to sign in to our services and to help personalize your online experience. We use cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content and appropriate advertising on your later visits to these websites.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of Netcom3 websites and services that depend on cookies.

Third-Party Websites and Services

Please note we do not give out our members information to third parties.

Please be aware that, in providing services on Netcom3's behalf, our business partners may collect personal information about you.=

Changes to Our Global Privacy Statement Regarding Customer and Online User Information

We will occasionally update this Privacy Statement. When we post changes to this Privacy Statement, we will revise the Effective Date at the end of this paragraph. If there are material changes to this Privacy Statement or in how Netcom3 will use your personal information, we will notify you by prominently posting a notice of such changes prior to implementing the change. We encourage you to periodically review this statement to be informed of how Netcom3 is protecting your personal information.

Effective Date: January 1, 2009.

Contacting Us

If you would like to contact us for any reason regarding our privacy practices, please write us at the following address:

Netcom3, Inc.
Attn: Privacy Policy
30025 Alicia Parkway
Laguna Niguel, CA 92677

 Copyright 2009 Netcom3 EUA - Privacy Policy Netcom Technology
 Laguna Niguel, California 92677